Privacy Policy

Last Updated: [Insert Date]

At TOP GEAR ATHLETICS Sales (“we,” “us,” or “our”), we take your privacy as seriously as we take the game. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website baseballplaygear.com or make a purchase from us. Please read this policy carefully. By accessing or using our site, you agree to this Privacy Policy.

1. Information We Collect

We collect information that helps us deliver top-performing gear and a seamless shopping experience:

• Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment information (processed securely through our payment processors).
• Order Information: Details about the baseball/softball products you purchase, including size preferences, team information (if applicable), and purchase history.
• Device and Usage Information: We automatically collect information about your device and how you interact with our site, including IP address, browser type, pages viewed, and referring URLs.
• Communications: Records of your communications with our customer service team (all ballplayers themselves).

2. How We Use Your Information

We use your information to provide the service and gear you expect from a trusted baseball/softball retailer:

• Process and fulfill your orders for bats, gloves, cleats, and other performance gear
• Provide customer support and respond to your inquiries
• Improve our website, product selection, and player experience
• Send you relevant information about products, promotions, and baseball/softball news (only with your consent)
• Prevent fraud and enhance the security of our site
• Comply with legal obligations related to international sales

3. Sharing of Information

We don’t sell your personal information. We may share information in these limited circumstances:

• Service Providers: With trusted partners who help us operate our business (payment processors like PayPal, shipping carriers, IT services) strictly for business purposes.
• Legal Compliance: When required by law or to protect our rights, such as responding to legal requests or preventing fraud.
• Business Transfers: In connection with a merger or sale of assets, with appropriate privacy protections.

International data transfers: As we serve players globally (excluding some Asian countries and remote regions), your information may be transferred to and processed in the United States.

4. Data Security

We protect your information with the same intensity as a gold-glove fielder:

• Industry-standard encryption (SSL) for all transactions
• Regular security assessments of our systems
• Limited access to personal information on a need-to-know basis
• We never store full payment card details on our servers

While we implement these measures, no system is 100% secure. Please protect your account credentials and notify us immediately of any unauthorized use.

5. Your Rights and Choices

You have control over your information:

• Access/Update: You can review and update account information by logging into your account.
• Marketing Communications: Opt-out of promotional emails by clicking “unsubscribe” or contacting us.
• Cookies: Manage cookie preferences through your browser settings (see Section 6).
• Data Deletion: Request deletion of your personal information, subject to legal retention requirements.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart, checkout process).
• Performance Cookies: Help us understand how players use our site to improve performance.
• Advertising Cookies: Allow us to show relevant gear recommendations on our site and others.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect certain site features.

7. Children’s Privacy

Our gear is designed for ballplayers of all ages, but our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.

9. Contact Us